(516) 377-0082
  • Privacy Policy

    Privacy Policy

    Privacy Policy

    Effective Date: March 1, 2025

    Welcome to Tiffany Dry Cleaners! By accessing or using our website, mobile applications (“Apps”), or services, you agree to comply with these Terms of Use. Please read them carefully. 

    1. Acceptance of Terms 

    By accessing or using the services provided by Tiffany Dry Cleaners, you agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, please refrain from using our services. 

    2. Information We Collect 

    We collect two types of information to provide and enhance our services: Direct Collection 

    1. Name 

    2. Email Address 

    3. Username (same as email) and password 

    4. Contact Preferences 

    5. Mailing Preferences 

    6. Billing Addresses 

    7. Phone Number 

    8. User Payment Information (Debit/Credit Card Numbers) 

    Automatic Collection 

    1. Log and Usage Data (e.g., IP address, browser details, pages accessed, and usage times). 

    3. Use of Information 

    We use the information we collect to: 

    1. Facilitate and deliver dry cleaning services.

    2. Fulfill and manage user orders. 

    3. Process payments securely. 

    4. Communicate with you based on your contact preferences. 

    5. Enhance your overall user experience. 

    6. Improve our services and offerings based on analytics. 

    4. User Accounts 

    To use certain features of our services, you may be required to create an account by providing your email address and a secure password. You are responsible for: 

    1. Maintaining the confidentiality of your account login information. 

    2. Ensuring the accuracy of all personal details provided. 

    3. All activities that occur under your account. 

    5. Payment Terms 

    1. Tiffany Dry Cleaners accepts major debit and credit cards for payment, including Visa, Mastercard, American Express, and Discover. 

    2. Payment information is processed securely through a third-party payment provider to ensure your financial data remains protected. 

    3. By submitting your payment information, you authorize Tiffany Dry Cleaners to charge the designated account for orders placed. 

    6. Delivery and Fulfillment 

    1. Tiffany Dry Cleaners provides pick-up and delivery services for dry cleaning. 

    2. Delivery schedules, including turn-around times, are provided during the ordering process and may vary based on location and service requests. 

    3. Customers are responsible for ensuring accurate address details for successful deliveries.

    7. Cancellation and Refund Policy 

    1. Orders may be canceled within a specified window after placement (details provided at checkout). 

    2. Refunds will be issued to the original payment method in cases of service failure or other valid claims. 

          3. Refund processing may take 5-10 business days depending on your bank. 

    8. Service Limitations and Modifications 

    Tiffany Dry Cleaners reserves the right to modify, suspend, or discontinue services, including pick-up and delivery, without prior notice. 

    9. Limitation of Liability 

    While we strive to provide exceptional service, Tiffany Dry Cleaners is not responsible for any damages, delays, or issues resulting from unforeseen circumstances beyond our control. 

    10. Privacy Policy 

    Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. 

    11. Contact Us 

    If you have any questions or concerns regarding these Terms of Use or our services, please contact us at: 

    Tiffany Dry Cleaners 

    1623 Merrick Road

    West Merrick, NY 11566

    jeff@tiffanydrycleaner.com

    516.377.0082

    By using Tiffany Dry Cleaners’ services, you acknowledge that you have read, understood, and agreed to these Terms of Use.